Privacy Policy for MaidPad

Effective Date: March 1st 2025

1. Introduction

Welcome to MaidPad. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our services.

2. Information Collection

We collect information to provide better services to our users. This includes:

• Personal Information: such as your name, email address, telephone number, billing address, and payment information, which you provide when registering for our services.
• Usage Information: details of how you use our services, including interaction data and preferences.
• Location Data: With your consent, we collect precise location data from your device to enhance features like job tracking and status updates (e.g., "On Our Way"). Location information may be collected both while the app is in use and in the background, depending on your permissions.

3. Method of Collection

We collect information:

• Directly from you when you register, use our services, or communicate with us.

4. Purpose of Collection

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Communicate with you about products, services, offers, and provide customer care.
• Monitor and analyze trends, usage, and activities for marketing or service improvement purposes.

5. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and destruction. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not share your personal information with third parties, except:

• With service providers performing services on our behalf.
• If required by law, such as to comply with a subpoena or similar legal process.
• In connection with a merger, sale of company assets, or acquisition.

7. User Rights and Choices

You may access, update, or request deletion of your personal information by contacting us. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. App Permissions:

MaidPad may request certain permissions on your device, such as access to location services, notifications, and storage. These permissions are necessary for key features like job tracking, push notifications, and saving job-related content. You can manage these permissions at any time through your device settings.

10. Data Retention:

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need the information, we will securely delete or anonymize it.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

12. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at contact@maidpad.com

14. Compliance with Laws

We will protect your information as required by law and when the law requires us to disclose your information, we will do so only to the extent necessary.